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What happens after a rental is booked?

For a “Pay on Website” Rental check out this YouTube tutorial: 


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or view the FAQ section for more detailed steps


The Host will review orders  and confirm deliveries in the "MY ORDERS" "RECEIVED" tab, the "NOTIFICATIONS" "AS HOST" tab, in the drop down notifications, or in the email message

The Guest will review orders and confirm deliveries in the "MY ORDERS" "SENT" tab, the "NOTIFICATIONS" "AS GUEST" tab, in the drop down notifications, or in the email message


1. The Host will “Approve” or “Deny” the booking after making sure the dates and locations work

2. If approved you can arrange pickup times and exact locations by using the internal “Message” function, or if the profiles are filled out by going into “Guest Info” or “Host Info” in the “MY ORDERS” tab and pressing “Share your email address” and/or “Share your phone number

3. When ready to start the rental the Host will sign in and press the “Confirm Delivery” button, then the Guest will press the “Confirm Delivery” button, and the rental will start

   - You will have a button show up with the option to upload pictures of the gear at delivery and return to compare any damage or issues after confirming delivery!

4. When the rental is done the Guest will press the “Return and Claim Deposit” when they meet up with the Host, and the Host will press the "Confirm Delivery", "Confirm Delivery with Damage", or "Deny Delivery" button